Privacy Policy
Return, Refund and Exchange
We take great care in ensuring that our products are of the highest quality and packaged with utmost care before they are shipped to you. As such, we do not allow returns, refunds or exchanges on any of our products.
For Domestic/ International orders, we regret to inform you that we do not accept returns or exchanges. However, in case of a damaged product received by the customer, we will initiate a refund after proper validation of unboxing video. Customer should submit proper unboxing video.
If you receive a product that is tampered with or in a damaged condition, we will exchange the product for you. If you are dissatisfied with your order for any reason, please reach out to our customer service team at +91 9850181147 or write to us at contactus@ojasacosmetics.com, and we will do our best to assist you. Please note that our customer service team is available from Monday to Saturday between 10 am and 7 pm, except on public holidays.
If you decide to cancel your order, you may do so until the order is dispatched from our warehouse. To initiate the cancellation process kindly contact our customer service team. Order Cancellation will not be entertained once the order is shipped.
Terms Of Use
Our website is intended for use by adults only, and we assume that any minor accessing the site is under the supervision of their guardians. We do not knowingly collect any information from minors.
You are responsible for maintaining the confidentiality of your account and password, as well as restricting access to your computer.
The information you provide is not confidential or proprietary and does not infringe on any third-party rights. If you are accessing the site on behalf of someone else, you represent that you have the authority to bind that person to the terms and conditions of use.
If you suspect that your account has been breached, please contact us immediately. We reserve the right to suspend or terminate accounts without notice if we determine that it is in our best interests to do so.
You are solely responsible for all content that you upload, post, email or otherwise transmit via the site. Any information provided to us will be maintained in accordance with our privacy policy.
Product Information
At Ojasa Cosmetics we strive to provide accurate and complete product descriptions on our website. However, we cannot guarantee that all product descriptions, information, colour’s or other content on the site is accurate, complete, reliable, current or error-free. The product pictures provided are for reference only and may not match the actual product.
The site may contain typographical errors or inaccuracies, and the information provided may not be complete or current. Ojasa Cosmetics Pvt Ltd reserves the right to correct, change, or update any errors, inaccuracies or omissions at any time without prior notice, including after an order has been submitted. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability.
We apologize for any inconvenience caused by such errors or inaccuracies. If you have any questions or concerns regarding our products or services, please feel free to contact us using the information provided on our website.
At Ojasa Cosmetics we strive to provide accurate and complete product descriptions on our website. However, we cannot guarantee that all product descriptions, information, colour’s or other content on the site is accurate, complete, reliable, current or error-free. The product pictures provided are for reference only and may not match the actual product.
The site may contain typographical errors or inaccuracies, and the information provided may not be complete or current. Ojasa Cosmetics Pvt Ltd reserves the right to correct, change, or update any errors, inaccuracies or omissions at any time without prior notice, including after an order has been submitted. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability.
We apologize for any inconvenience caused by such errors or inaccuracies. If you have any questions or concerns regarding our products or services, please feel free to contact us using the information provided on our website.
Pricing Information
(a) Prices and availability are subject to change without prior notice. While Ojasa Cosmetics Pvt Ltd strives to provide accurate information regarding product availability, there may be instances when products are temporarily out of stock or unavailable. In such cases, Ojasa Cosmetics Pvt Ltd will inform you of the same and provide you with the option to either cancel the order or wait for the product to become available.
(b) Ojasa Cosmetics Pvt Ltd reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing or shipping address.
(c) Prices displayed on the Site are quoted in Indian Rupees, unless otherwise specified. Prices for international orders may be subject to applicable exchange rates, customs duties and taxes, which are to be borne by the customer.
(d) Ojasa Cosmetics Pvt Ltd may offer discounts and promotions from time to time, which may be subject to specific terms and conditions. Such terms and conditions will be mentioned on the Site and should be read carefully before availing the discount or promotion. Ojasa Cosmetics Pvt Ltd reserves the right to modify or withdraw any discount or promotion without prior notice.
Mode of Payment
Payments for products available on the website can be made using credit cards, debit cards, net banking, wallets, e-gift cards, cash on delivery, and Ojasa cosmetics M Cash. Credit card, debit card, and net banking options are recommended for faster processing of orders. Cash on delivery is available for all orders, but The Ojasa cosmetics reserves the right to disable this option if any anomalies are observed. You are responsible for providing correct and accurate details of payment cards, net banking accounts, and other payment methods at your own risk. The Company shall not be liable for any loss or damage resulting from incorrect details/information provided by you or from data theft. The Company will keep your payment details confidential and will not disclose them to any third party except as required by applicable laws, regulations, or government authorities. The Company shall not be liable for any data theft. You agree that the Company shall not be liable for any loss, including indirect, consequential, special, or incidental damages, arising from the decline of authorization for any transaction due to exceeding your permissible payment limit under your payment method.
Ojasa Cosmetics
Herbal | Natural |Original
Ojasa Herbal Cosmetics Pvt. Ltd
Designed By Trois IT Consultants
Address
Jai Ganesh Samrajya, Wing A, Office 118, First Floor, Opp. Panjarpol, Pune Nashik Hi Bhosari Pune Mh. 411039 India
Contact
Contactus@ojasacosmetics.com
+91 9850181147